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MEET THE TEAM

Nicole Pagnotta

Customer Care Manager

nicole@usafest.org | 1-800-872-3378 ext 204

 

Hello, my name is Nicole! I have always loved music and performance. Singing was and still is my absolute favorite thing to do. I was a part of my church choir, school choirs, and drama club. I also enjoy singing karaoke with friends. I was an early childhood educator for many years. I love watching children learn and thrive, especially doing what they are passionate about. After becoming a mother my career path lead me to customer service, where I truly just fell in love with helping people with their needs, and giving an excellent customer experience along the way. It is a passion of mine to make people happy and smile. And when you are traveling and experiencing new things, you should always be smiling! I look forward to seeing the beaming smiles on every face!

What was the first concert you ever went to?

My very first concert was to go see the Queen of Disco, Donna Summer I had to be about 6 or 7 and my father took me, I remember all the lights and sparkling outfits, the music, the way she moved and that voice! It was a very memorable event for me.

What is your dream travel destination?

Bali

What is your favorite mode of transportation and why?

Kayak, I wish we had more beautiful cities like Venice, I would honestly kayak anywhere.

What show did you binge watch?

I am a chronic binge watcher. Once I get hooked on a show it’s over, I have binge watched The Sopranos , Breaking Bad, Mad Men ,Yellow Jackets, and Game of Thrones to name my top 5.